Cookie Policy
PRIVACY & COOKIE POLICY
This Policy explains how we use cookies on our Vietravel website and applications, as well as how we process and protect your personal information.
COOKIES
A cookie is a small data file that asks permission to be stored on your computer's hard drive. Once you agree, the file is added and helps analyze web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to better meet customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system. Additionally, cookies help us provide you with a better website by enabling us to monitor which pages you find useful or not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
PAYMENT & SECURITY
We provide various secure payment methods, bao gồm bank transfers và authorized electronic payment gateways (such as NeoX and other official partners).
Vietravel guarantees that all your transaction details and card information are processed using industry-standard encryption protocols and remain strictly confidential. Whether you pay via bank transfer or an online gateway, your financial data is protected by our rigorous security systems and those of our specialized payment partners.
PRIVACY POLICY
Information We Collect We may collect the following information:
Name, gender, date of birth, address, email, phone number, personal interests, etc.
How We Use Collected Information We require this information to understand your needs and provide you with better service, specifically for the following reasons:
To provide relevant Service Providers with the necessary information to complete your registration and tour bookings.
To improve our products and services.
To send reward points, seasonal promotions, or special offers, etc. You are deemed to have consented to receiving electronic communications when you make a booking or request. If you no longer wish to receive promotional emails, you may change your preferences on our website, use the "unsubscribe" tool, or contact us directly.
To customize the website according to your preferences.
To share or disclose your personal information to competent authorities or investigative agencies if required by law, or if necessary for the prevention, detection, or prosecution of criminal acts to protect customer rights.
We value your trust in choosing Trip4you.com for your online bookings. Therefore, we will always ensure and protect the privacy and confidentiality of your personal information with the highest sense of responsibility.
PERSONAL INFORMATION
We will not sell, distribute, or lease your personal information to any third party unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the address provided above. We will promptly correct any information found to be incorrect.
DATA SECURITY
We are committed to ensuring that your information is secure. To protect the personal data you have provided, we have implemented appropriate management systems and procedures.
Furthermore, we utilize security procedures and physical/technical restrictions for accessing and using personal information. Only authorized employees are permitted to access personal information to perform their duties in relation to our services.
DELETION OF PERSONAL DATA
If you need to delete your data from Vietravel’s servers for any reason, you may send a request via email to: info.asia@vietravel.com. The processing time for the complete deletion of personal information is 07 working days.
EXTERNAL LINKS
Our websites or emails may contain links to other websites. Once you click on these links, you are accessing another website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question, as their policies may differ from ours.
UPDATES TO PRIVACY & COOKIE POLICY
We reserve the right to change the way we use cookies and how we collect, transmit, and process the personal information of users as we deem necessary. Consequently, this policy may be amended to reflect the latest changes. You agree to review this policy each time you visit the website to stay informed of any updates. Your continued use of this website signifies your acceptance of the terms of this Privacy Policy and any subsequent amendments.